Technology that actually understands your hospitality operation

“In contract catering, technology can’t wait. Our clients and operators regularly need solutions delivered within 24 to 48 hours, and finding a supplier who can reliably meet that is harder than it sounds.

Techality fills that gap. They’ve turned around digital signage, self-order kiosks, EPOS hardware and more at pace, without compromising on price, because they work directly with manufacturers to make sure we’re getting the best possible value.

The result for WSH has quite simply been technology delivered on time and within budget. Techality are as invested in our business as we are, which is very important when working with a supplier, because they are not just a supplier, they are a business partner there to help you succeed.”

“Since working with Ash & Techality, they have not missed a beat. Everything we’ve asked of them has been on point and then delivered and installed on time and to a very high standard. One of the great things about Ash is that he will listen to your situation and then propose ideas that get you thinking and push what you might have thought possible. Great chap, great company.”

“Working with Ashoak Lakhaney and Techality has been a valuable partnership. Techality has provided end-to-end technology support, from scoping and procurement through to implementation and ongoing management. Their approach is pragmatic, commercially grounded and focused on what will genuinely add value to the business.
Ashoak brings clarity to complex technology and acts as a trusted extension of the business, ensuring solutions are well implemented and future-proofed.”

“I’ve known Ash for many years, first as a colleague where he was our internal technology support. Since then, our paths have continued to cross, and today I’m proud to work alongside him as a partner and supplier.

At Genuine Dining Company, Ash has been instrumental in moving our technology and innovation agenda forward, ensuring that the technology we introduce complements and enhances the service we deliver to our clients. The impact has been significant.

What sets Ash apart is the way he shows up. His support for our teams has been consistent throughout: boots on the ground when it matters, available remotely when needed and always on hand for straightforward, practical advice.

It has been an absolute pleasure to work with him, and I would not hesitate to recommend Ash and the Techality team to any colleague or client in the industry.”

“A challenge for us is making sure we use technology in a different, and ideally smarter way, than our competitors. We are in a highly competitive market and the hardware we use is the first visual for staff and customers, it has to look good to entice.

Techality have opened the market place for us so we can marry that visual impression with the functional software, it helps set us apart from the market standards and even contributes towards our brand. But this is not only about Techality as a company, Ash understands operations and can use that knowledge to really contribute towards solutions. More than just a supplier – a considered service.

It has brought us solutions and innovations to consider for the future but also very real impact on current business by facilitating more interactive and engaging ways to pitch to clients, both existing and potential.”

“One of the key challenges for us has been making sure our digital technology evolves in line with both customer expectations and operational demands.

As we look at areas such as kiosk ordering and back of house KDS, it is important that we stay close to the best solutions in the market and make informed decisions around what is right for the business.

Having worked with Ashoak previously, I have always valued his ability to combine innovation with a strong understanding of operational reality. Through Techality, that same strength comes through clearly.

What makes the approach different is that it is not just about technology for technology’s sake. It is about understanding the operation, identifying where the real value sits, and helping shape solutions that are relevant, forward thinking, and commercially sensible.

Even at this stage, Techality has added value by helping us think more clearly about what best in class digital foodservice technology should look like for our business. Ashoak brings insight, credibility, and a genuinely progressive mindset, and I am confident Techality will make a strong impact for operators looking to modernise their digital offer.”

“We initially engaged Ash to support a digital signage rollout, but the scope quickly grew.

From installation and training through to network infrastructure, connectivity, and ongoing optimisation, Ash has been hands-on throughout: working closely with our team and partners to ensure everything runs smoothly.

What started as a single project has developed into a trusted technology partnership, and we continue to work together on other projects.”

“I’ve known Ash since his early days in contract catering, where he successfully managed a number of financially challenging and operationally demanding sites before moving into technology.

Since founding Techality, Ash has supported us across a wide range of projects  from implementing new systems across multiple contracts to helping navigate complex compliance requirements, including PCI.

Ash is exactly the kind of partner you want in your corner when things get difficult. He remains calm under pressure, is technically highly proficient, and understands the industry inside out. Most importantly, we trust him to deliver and get things done.”

“Having taken on a commercial cafe with limited visibility, we need solutions that would allow us to communicate our menus, promotions and events, whilst being agile and flexible for our teams to manage them internally.

We found Techality to be very personable, they met at our location, brainstormed options, and shared their honest expertise regarding the solutions. We were presented with a range of options to fit different budgets, and no one pressured us into choosing the most expensive option.

The end result was a solution that works for our space, is eye catching, professional and user friendly. Our space is more visually appealing, which has undoubtedly helped us grow our sales. My experience and advice is that if you want honest, knowledgeable, and very personal service, Techality should be your first call!”

“Working with the team at Techality on our company video was a genuinely seamless experience from start to finish. The whole process felt straightforward, well organised, and highly professional, which made a big difference for us.

“Ash is an incredible source of knowledge, especially when it comes to tech and emerging ideas, and is always a great support when working on projects. His expertise really helped shape the final result. We are delighted with the outcome and look forward to working together again.”